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Testimonials

I was watching 60 minutes last evening and a portion was dedicated to how hard people are struggling financially due to the pandemic, and was so grateful that my family and I are stable during this very trying time. Without the extra money from the reverse, it would be a different story as I would be pulling from my investments which are in a steady decline in value. So, wanted you all to know how much I appreciated the extra effort it took for you to get the reverse completed during a most uncertain time.

Carolyn, San Jose

We are very excited to review our experience with The Reverse Mortgage Group. I had a lot of trepidation when I thought about a reverse mortgage. I kept the idea "on the back burner" until a friend told me they moved forward with a reverse mortgage through The Reverse Mortgage Group and they were extremely happy with the whole process! In my case, I found myself waking up each night with worry and anxiety about financial concerns. I am a caretaker for my wonderful 94 year old mother, and with her many health issues, I was not sure I could continue to work at my part-time job. I eventually "bit the bullet" and called The Reverse Mortgage Group. Beth Miller-Bornemann was fantastic, as was Krissy Thinger! I dreaded all the paperwork but soon realized the bulk of this was the mortgage company's and not mine! Such a relief! Yes, I definitely had to come up with financial information but they had a list that was easy to check off. And, although I would like to think I am organized, I still had to come up with some information which I did not have at my fingertips. Not only were they patient, they were also helpful in suggesting how to go about receiving copies of needed information when I was unable to find the papers at home. By the time I was signing the documents, I was extremely well informed and all my questions had been answered. Beth and Krissy were incredibly wonderful to my mother and me throughout the whole process. There was never any judgment and they always respected our time and concerns. Coming to our home was an extra plus since it's not always easy for my mom to leave the house. Once the reverse mortgage was complete, our current home mortgage was paid off. Then, a month or so later, we requested money from the reverse mortgage which was deposited into our savings account. We plan to use it only for medical emergencies, and it's such a relief to know it's available. This, by the way, was an extremely easy process, as well. Now I can consider giving up my part time job to be more available to my mom. In the end, I found a perfect way to use a portion of the equity in our home! Also, in the end, I lost a few things ~ worry, anxiety, and sleepless nights! Thank you Beth, and all the staff at The Reverse Mortgage Group. You were the best and I have no regrets!

Sally, Lafayette

Guess whaaat? My bills are comin in. HA! what bills? LOL ???????????? Just utilities and my phone bill. Amen girlfriend!!! I love it!!!!! Feel so free!!

Lorraine Martinez, Richmond

I just thought I would let you know that my mother passed away in November of last year and dad died last month. We have the house listed with an agent and it should be on MLS Monday. I have been in touch with the reverse loan servicing department. There may be other seniors who wish to stay in their home until the end like my parents did. A reverse mortgage may give them that option. I am glad with COVID that they were able to stay in their home. We were able to visit on a regular basis and I know they felt cared for by the excellent caregivers we hired with the funds from the reverse mortgage. Thanks for all your help in obtaining the reverse mortgage. We used the proceeds to make their wish of staying in their home until the end come true.

Don Malloy son of Don and Vivian Malloy, San Jose

My wife and I were quite pleased with the service we received from Beth Miller-Rowe and her team. They were attentive, prompt and professional. They went the extra mile for us when we ran into appraisal challenges. There was a personal sense of advocacy in their interactions. We can speak with some authority on this matter because, prior to Beth, we were involved with another loan broker and funder. It was a disaster – three appraisals, two counseling sessions and at the end of seven months we had no loan and were facing a “reevaluation” from the funder. Not only did we escape that horror show, but Beth and her team eased us through the transition. We highly recommend them for reverse mortgage transactions.

Don H and Cheryl G of Berkeley

I was watching 60 minutes last evening and a portion was dedicated to how hard people are struggling financially due to the pandemic, and was so grateful that my family and I are stable during this very trying time. Without the extra money from the reverse, it would be a different story as I would be pulling from my investments which are in a steady decline in value. So, wanted you all to know how much I appreciate the extra effort it took for you to get the reverse completed during a most uncertain time.

Carolyn

Today we have successfully concluded our application for a "reverse mortgage to buy", which was completed for us by the Reverse Mortgage Group in Pleasant Hill, California. The whole procedure was seamless and expertly handled by Beth and Kristine, who were prompt and efficient throughout. We could not have found better advocates and support. We can most wholeheartedly recommend TRMG for anyone interested in looking into a reverse mortgage, hands down! Thank you Beth and Kristine, it has been a real pleasure doing business with you!

Matt & Karen Wyse

Please excuse my delay in expressing my gratitude for the superb job you both did in providing a Reverse Mortgage for Mr. and Mrs. Wyse. You serviced their mortgage in an absolutely flawless manner. You were both available on the spot when I had questions and I needed you. I have closed many escrows during my 30+ years of experience and I must say that your professionalism made this escrow one of the easiest in my Real Estate life. Thank you for being on top every step of the way. I will definitely recommend you and hope we can do business soon again.

Ana Zimmank

We recently closed on our Revere Mortgage. Beth and her entire team were amazing. She initially came out to the house and explained the entire process clearly and was able to address all of our issues. Our situation was very complicated because we initially had started our process with another company who we were very dissatisfied with. Beth took over the entire process and was able to go above and beyond to take that extra step that made our Reverse Mortgage happen and close. Her team was efficient and timely. Beth and the notary came to our home and we closed on our desired date. We could not be more pleased. Thanks Beth. Our purpose is not to use the money but to just have for an emergency and we no longer needed to worry .

Brentwood CA Customer

When I decided a reverse mortgage was the right choice for my family’s situation, I spoke with a few agents and was not overly impressed. Then I called The Reverse Mortgage Group and spoke with Beth Miller-Rowe and within the first ten minutes I knew I was dealing with some very special, caring people. Not only did they take me through the process step-by-step so that I understood everything, but Beth came to my family’s rescue and made sure we would survive financially until we closed the deal and began to see the proceeds from the Reverse Mortgage. This is one the most amazing examples of human kindness I have ever been party to. My family will forever be thankful we found Beth and Kristine and everyone at The Reverse Mortgage Group. I recommend these folks to anyone who wants the straight scoop and an honest deal. Not only do they go the extra mile, they take care of just about everything and turn a complicated ordeal into a comfortable situation for the client.

The Bailey Family

"I took out my reverse mortgage in 2015. I did a lot of research and found someone I trusted, someone that I knew had my best interest at heart. She helped me to evaluate whether a reverse mortgage was right for me, or not. She did not pressure me to do it, she just helped me to decide. Since that time, the reverse mortgage has allowed me to live easier. I don't worry about my bills, paying my property taxes, splurging on dinners, or planning trips. It really has allowed me to enjoy my retirement with absolutely no worries. For anyone considering a reverse mortgage, I would say...It is working out really well for me, and it might for you as well. My original Loan officer has left the business to concentrate on having a family. When I was considering refinancing the policy, I called Beth Miller-Rowe. I had heard she was someone I could trust. Very much like my first experience, Beth did not pressure me at all. We went through the pros and cons, we talked about the costs associated with a refi, and whether in the short run, or long run, it would be worth it. Unlike a couple of other Loan Officers who tried to "sell me on a refi" regardless of whether it was right for me or not, Beth worked all the numbers, and through our conversation, we decided that I was really in a good position right where I am. Beth could have pushed me one way or another but instead she gave me all the facts, and her opinion, which was to stay where I am today, and then, let me make the final decision. If you are thinking about a reverse mortgage, please don't hesitant to call Beth. You will be in the best hands with Beth as your Loan Officer! "

Anonymous, Santa Rosa